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For a monthly fee, Tec-Tel offers remote support that puts our certified experts in your back pocket. Tec-Tel’s remote support package includes remote alarming, remote monitoring, same day response time, and vendor interfacing. We have engineers available for 24/7/365 support. Also included in the remote package is troubleshooting on business effecting issues, defined as down trunks, down VM, down system, and network outages.

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