Support
Support:
Tec-Tel Communications offers 3 levels of support. Standard, Priority, and Emergency.
Standard Support: Is described as basic moves, adds, or changes. This support is handled between 2-5 days depending on technician availability. Call (855-577-0400) or fill out our Support form and one of our Customer Representatives will contact you to schedule a technician.
Priority Support: Any issues the customer deems high priority for their business. This support is handled within 1 business day. A $25 service fee is implemented for this type of support.
Emergency Support: Any issues that our customers deems critical for their business. This support is handled as same day service. A $199 service fee is implemented for this type of support.


