Industry · QSR
Security cameras and video analytics for restaurant operators.
Tec-Tel installs and supports camera systems for restaurant owners, franchise groups, and multi-unit operators. Plan register, entrance, drive-thru, and back-of-house views, recording, and cabling. POS connections and analytics depend on your exact equipment and are verified before inclusion in the scope.
- Since 2011
- 1,000+ deployments nationwide
- Multiple platforms supported
How can we help?
Tell us a little about what you need.
§01 What we install in QSR
Loss prevention that ships the same to every unit.
What a unit gets after Tec-Tel commissions the system, and what your area developer, store managers, and loss-prevention team see from day one.
§ How we work
Drive-thru drive-offs add up fast across a franchise group. We install lane LPR and pair it with your POS so a drive-off has a plate and a transaction reference, and the same install package ships to every unit in the group.
How Tec-Tel works in QSRs
§02 How a Tec-Tel deployment works
Five steps, one accountable team.
Walk every store before we quote
No quote-by-floorplan. We come on site, talk to your franchisee or area developer, and document POS, drive-thru, and back-of-house coverage.
Standardize across the brand
One or two camera platforms. One POS bridge. Twenty stores from twenty franchisees get one master spec, not twenty conversations.
Size the network and PCI scope first
PoE budget + PCI-DSS Requirement 9 are the real constraints. We touch switches, cabling, and CDE coverage before any analytics.
Pair POS to video before alerts go live
Event-stream bridges so a void or refund auto-clips the right camera. We tune POS exception thresholds on site before alerts route to LP.
Hand off with a runbook
Your team gets a written ops doc: escalation tree, retention rules per camera, who calls Tec-Tel for what. We sequence around remodel cycles.
§03 How we deploy
Three unit types. Three tailored builds.
No two QSR footprints get the same install. Here's what we deploy across the three most common builds.
One unit, single owner-operator, mixed tenure
- → POS-to-video on every register, drive-thru LPR
- → 90-day retention on POS-area cameras (PCI Req 9)
- → Cloud VMS, no on-prem server to maintain
- → Brand-standard package documented for franchise review
Area developer or multi-unit franchisee across one region
- → Standardized camera spec rolled out by region
- → Central VMS with role-based access per unit + per LP
- → POS exception reporting aggregated across stores
- → Phased install around remodel cycle, no Saturday-lobby disruption
National chain, corporate-owned + franchise mix
- → Master brand-standard install package per concept
- → Optional franchisee service contract under master pricing
- → Centralized LP dashboard, regional service crews
- → Drive-thru analytics + foot-traffic feeds to ops
§04 Compliance buyers ask us about
Frameworks we build to.
Cardholder data environment: POS registers, cash office, safe rooms. 90-day retention floor, badge access mapped to areas.
Food safety preventive controls. Camera coverage of receiving dock, walk-ins, and sanitation cycles. Traceability windows that survive a recall.
Drive-thru accessibility, accessible POS heights, audible + visual alarms. Designed to ADA 2010 reach ranges (15-48").
Workplace Violence Prevention guidance. Documented coverage, intervention workflow, retention that survives a recordable.
Single site? Start self-serve
Add AI to the cameras you already run.
Running one restaurant? AI camera plans start at $23 per camera per month. Camera compatibility, supported analytics, installation requirements, and recurring services are confirmed for your site before rollout.
Software from $23/camera/mo · site review required
Questions buyers ask us
FAQ
- What does AI QSR security cost per unit?
- Cost depends on unit count, camera count, drive-thru layout, POS pairing, and how much usable cabling already runs in the ceiling. A single owner-operated unit and a 50-store franchise group amortize very differently. Tec-Tel walks your units, scopes against your mix, and comes back with a defensible per-unit budget. That scope is the free consultation.
- Will this satisfy our brand standard? We're a Dunkin', Subway, McDonald's franchisee.
- Yes. Each major brand publishes a camera and POS-area spec. We design and install to the spec on file at your brand portal at the time of work, document the install package, and hand it back for franchise compliance. We've worked with Dunkin' before.
- How long does a multi-unit rollout take?
- A single unit is fast. A franchise group or national chain runs in sequenced waves by region or remodel cycle, so stores stay open and lobbies stay clear. The timeline tracks your remodel calendar more than ours. We size it against your unit list in the free consultation.
- Does it integrate with our POS and exception reporting?
- Yes for most modern stacks. POS integration uses event streams or webhook bridges so a void or refund at register 2 auto-clips the camera covering register 2. Talks to common QSR exception-reporting platforms through standard APIs. Direct named integrations depend on your specific POS and VMS.
- How do you handle franchise vs corporate units?
- Franchise units carry a different procurement and IT story. We deliver a corporate-mandated standard spec that franchisees install through us under master pricing, while leaving the franchisee in control of their own service contract. Corporate-owned units bill and support centrally.
Talk through your site
Plan a security installation for your restaurants.
Share your locations, current cameras and POS, the problem you need to solve, and your timing. We can review the equipment, installation, and supported software needed for your sites.
- Tell us how many sites you run and what's already in place. We'll show you what a build or upgrade looks like.
- Straight answers from the team that does the work. We're platform-agnostic, so you get the system that fits your sites, not one brand's catalog.
Since 2011 · 1,000+ deployments · Nationwide service
How can we help?
Tell us a little about what you need.
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