Published Genetec SaaS rates versus installed cost
As checked September 22, 2026, Genetec’s public Security Center SaaS pricing page lists these USD annual subscription rates:
| SaaS connection | Standard | Premium |
|---|---|---|
| Access control | $99 per year | $149 per year |
| Video | $149 per year | $199 per year |
| Intrusion | $149 per year | $199 per year |
| Intercom or speaker | $149 per year | $199 per year |
These are vendor-published reference prices, subject to change and regional quotation. Hardware is separate. Confirm storage, retention, connection definitions, support eligibility, taxes, and installation in the actual proposal. Do not apply this table to an on-premises Security Center license quote.
A low subscription line can coexist with substantial site work. An existing recorder, long cable route, door without suitable hardware, or a required network upgrade changes the project. Ask the integrator to identify those dependencies before comparing totals.
Download the five-year quote-comparison worksheet
Download the editable Genetec quote worksheet (CSV). It opens in Excel or Google Sheets and is available without a form. Copy it for each proposal. Leave unknown prices blank until the provider supplies them; a blank is not zero.
First record the project assumptions: sites, camera models and count, controlled doors, other connections, recording resolution and schedule, approved retention, named user roles, and the existing equipment you want assessed for reuse. Put the same assumptions in every request.
| Cost bucket | What the written quote should resolve |
|---|---|
| Software and subscriptions | Exact product, plan, connection quantities, term, start date, renewal terms, and included modules |
| Recording and storage | Local versus cloud storage, usable capacity, retention assumptions, redundancy, and retrieval needs |
| Servers and appliances | Streamvault, Cloudlink, or other approved hardware; warranty and replacement responsibility |
| Cameras and access devices | New versus retained devices, controllers, readers, locks, power supplies, and compatibility exceptions |
| Network and cabling | Switches, power, cable routes, fiber, labeling, testing, and work by the customer’s IT provider |
| Deployment | Configuration, migration, temporary arrangements, commissioning, and permitted installation hours |
| Training and handover | Operator instruction, administrator access, equipment records, and acceptance tests |
| Ongoing service | Vendor support, integrator support, site visits, upgrades, and monitoring if separately required |
| Changes and exit | Added-device rates, renewal increases, export assistance, removal, and ownership of records |
Calculate the five-year total as one-time costs plus the actual recurring charges for years one through five, plus separately identified allowances and taxes. Count prepaid subscriptions once. Do not add five annual payments to a five-year prepaid line. If prices are only fixed for part of the term, show the remaining years as unconfirmed rather than silently extending the first-year price.
Compare on-premises, cloud, and hybrid proposals fairly
Ask each provider to name the exact Genetec product and architecture. A SaaS connection, an on-premises license, and an appliance purchase are not interchangeable quote units. Genetec’s SaaS subscription documentation describes Standard and Premium plans and specifies one plan per system. Confirm which required features drive the choice.
For an on-site design, identify who maintains servers, storage, backups, and software. For a cloud-managed design, identify what remains at the property, the network dependency, local recording behavior, and how footage is retrieved during a disruption. For a hybrid portfolio, document those decisions by site instead of assuming every location has the same equipment and connectivity.
Use our video-management guide to define recording and operator requirements before comparing brands. The Genetec versus Milestone comparison covers a related platform decision; this worksheet supplies the cost structure for the proposals you receive.
Equipment reuse needs a model-by-model check
Genetec maintains a Security Center SaaS supported-device resource. Use the list for the product actually being quoted. Photograph model labels and record firmware versions before assuming an existing camera will work. Have the integrator document the features tested, any limitations, and the replacement allowance for unsupported devices.
The same discipline applies to access controllers and readers. A usable cable does not prove a controller is supported. A working image does not prove the new platform can retrieve old recordings. Separate live migration, historical footage access, and hardware disposal in the scope.
Support and renewal questions to settle before signing
Genetec Advantage is the vendor’s support and maintenance program. Ask which current services apply to the proposed system and who is entitled to contact support. Keep vendor coverage separate from the integrator’s onsite labor, after-hours service, and maintenance agreement.
Record renewal dates, notice requirements, subscription ownership, and how additional sites or devices are priced. Ask what functionality and data access remain at expiry. Request the contract wording rather than accepting a broad claim that the system either “keeps working forever” or “stops completely.”
Bring these questions to a proposal review
- Which required functions are included today, and which need an additional license or integration?
- What equipment has actually been checked for reuse, and what remains an assumption?
- What recording period does the proposed storage support at the quoted settings?
- Who configures the network, approves door hardware, and provides installation access?
- What tests establish that the system is ready for the people who will operate it?
- Which fees recur, which are prepaid, and which can change during the comparison period?
- What data, credentials, and documentation does the business control if it changes providers?
Plan the installation with Tec-Tel
Tec-Tel scopes commercial cameras, access control, video management, cabling, and multi-site installation. Bring the worksheet, current equipment list, site plan, and the operational problem you need to solve. We can review the installation and integration requirements with you, including supported reuse and the differences between proposals.
Book a free consultation, use our contact form, or call 855-577-0400. You do not need to choose the platform before discussing the project.
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