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Industry · Convenience stores

Security for stores that never close.

Tec-Tel designs, installs, and runs cameras, pump-island LPR, and AI analytics for convenience stores and fuel. Drive-off recovery, robbery and duress workflow, POS pairing, built to roll out across every store in the chain.

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  • NDAA-compliant
  • Platform-agnostic
  • 1,000+ deployments over 15 years
1,000+
deployments nationwide
24/7
verified-response monitoring
99.9%
system uptime
15+ yr
as a nationwide security integrator

§01  What we install at c-stores

Coverage that recovers drive-offs and flags repeat offenders.

What a store gets once Tec-Tel commissions the system, and what your operator, store managers, and loss-prevention team see from day one.

Pump-island LPR for drive-off recovery. Plate recognition on every fuel island paired with the POS. Drive-offs get a pre-packaged sworn-complaint export; repeat-offender plates flag on arrival.
Robbery + duress workflow. Silent duress at the register tied to camera VMS and 911. Behavior analytics flag loitering and casing before the register sees it.
POS-to-video pairing. Voids, refunds, no-sales, and lottery-payout overrides auto-clip the camera at that register. Sweethearting becomes investigatable.
Age-verification + ID-check capture. Camera coverage of the tobacco, lottery, and alcohol counter. A clean record for a compliance check or a failed-sale dispute.
Slip, spill, and hazard flagging. Analytics flag a fuel spill, wet floor, or forecourt hazard, alert staff in the moment, and auto-document the incident with a timestamped clip. When a slip-and-fall claim lands, the footage and the response are already on file.
Cooler + back-room coverage. Walk-in cooler, stockroom, and back-door receiving. After-hours entry alerts, vendor-delivery reconciliation.

§ How we work

Fuel drive-offs bleed a c-store chain a little at a time. We put LPR on every island, pair it to the POS, and build the sworn-complaint export your local PD needs, so a repeat plate gets flagged before it pumps.

How Tec-Tel works in convenience retail

§02  How a Tec-Tel deployment works

Five steps, one accountable team.

01

Walk every store before we quote

No quote-by-floorplan. We come on site, talk to the operator, and document forecourt, register, and back-room coverage.

02

Standardize across the chain

One camera platform. One POS bridge. Forty stores, one runbook, one master spec.

03

Size the network and PCI scope first

PoE budget + PCI-DSS Requirement 9 for the register area. Infrastructure before analytics.

04

Pair POS + fuel before alerts go live

Event bridges to the POS and the fuel controller. We tune drive-off and exception thresholds on site.

05

Hand off with a runbook

Your team gets a written ops doc: drive-off recovery workflow, escalation tree, retention per camera, who calls Tec-Tel for what.

§03  How we deploy

Three store types. Three tailored builds.

A single fuel-and-c-store site, a regional chain, and a travel center each draw the forecourt differently. Here's how the three break down.

Single store · fuel + c-store

One location, forecourt + register + cooler

  • Pump-island LPR paired with the POS
  • Register robbery + duress workflow
  • Age-verification counter coverage
  • 90-day retention on register-area cameras (PCI Req 9)
Chain · 10-50 stores

Regional c-store chain across one or two states

  • Standardized camera spec across stores
  • Central VMS with role-based access per store + per LP
  • Drive-off recovery workflow scoped to each state's law
  • Repeat-offender plate-share across the chain
Truck stop / travel center

High-traffic travel center with restaurant + showers

  • Large-forecourt LPR for cars + commercial lanes
  • Restaurant + retail + shower-area coverage
  • Parking-lot coverage for overnight truck parking
  • 24/7 verified-response monitoring

§04  Compliance buyers ask us about

Frameworks we build to.

PCI-DSS Req 9

Register area is the cardholder data environment. Camera coverage of POS, 90-day retention floor, badge access mapped to the back office.

Age-verification law

State tobacco, alcohol, and lottery age-verification rules. Counter coverage that creates a clean record for a compliance check or a failed-sale dispute.

Drive-off / theft-of-service law

State-specific fuel-theft statutes. Pump-island LPR + a pre-packaged sworn-complaint export scoped to your state.

OSHA Retail

Workplace Violence Prevention guidance for late-night retail. Documented coverage, intervention workflow, retention that survives a recordable.

Single site? Start self-serve

Add AI to the cameras you already run.

Running one store? Skip the design-build. Add AI to your existing cameras from $23 per camera per month, with plate capture at the pump and back-bar shrink alerts, installed within days.

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From $23/camera/mo · install in days

Questions buyers ask us

FAQ

How much does c-store security cost?
It depends on camera count, whether you need pump-island LPR and POS pairing, and your forecourt size. A chain rollout amortizes the per-store cost through a standardized spec. Truck stops and travel centers run higher because of forecourt size. We scope every store on the consultation before we quote.
Can you help us recover fuel drive-offs?
Yes. Pump-island LPR paired with the POS produces a pre-packaged sworn-complaint export the moment a drive-off happens, so your local PD gets the plate, timestamp, and clip in one file. Repeat-offender plates flag on arrival so staff can require prepay.
Does it integrate with our POS and fuel controller?
Yes for most modern stacks. POS integration auto-clips voids, refunds, and lottery overrides. Fuel-controller integration ties drive-off events to the pump and the plate. Compatible with common c-store POS and forecourt systems through standard bridges.
Does it support age-verification compliance?
Yes. Camera coverage of the tobacco, alcohol, and lottery counter creates a clean record for a state compliance check or a failed-sale dispute. The footage is the documentation when a secret-shopper inspection happens.
How does a chain rollout work?
A chain rollout runs in sequenced waves off one master spec and one POS bridge. We sequence around store hours and never disrupt the forecourt during peak fueling, so each store goes live without taking the pumps down.

Book a free assessment

Tell us about your stores.

Get on a call with the Tec-Tel team. We'll walk through what drive-off recovery needs, what PCI-DSS expects, and what a defensible per-store budget looks like.

  • Tell us how many sites you run and what's already in place. We'll show you what a build or upgrade looks like.
  • Straight answers from the team that does the work. We're platform-agnostic, so you get the system that fits your sites, not one brand's catalog.

Since 2010 · 1,000+ deployments nationwide · ISN-accredited

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What you're looking for, plus any details. We review it and follow up, usually the same day.