Skip to main content

Industry · Multi-tenant residential

Security that lifts your property score, not just your camera count.

Tec-Tel designs, installs, and runs the cameras, access control, and behavior analytics that protect apartments, condos, HOAs, and mixed-use. Resident-app integrated and amenity-tuned, so a package dispute resolves with a clip instead of a refund and a one-star review.

Start the conversation
or reach us directly
Call us855-577-0400
  • NDAA-compliant
  • Platform-agnostic
  • 1,000+ deployments over 15 years
1,000+
facilities secured nationwide
99.9%
system uptime
24/7
monitoring coverage
15+ yr
as a nationwide security integrator

§01  What we install in multifamily

The system a property manager relies on.

Once a property is commissioned, the disputes that sink your reviews resolve in minutes. Here's what your PM, asset manager, and front-desk staff work with from day one.

Package room + parcel locker coverage. Camera coverage of the package wall, parcel locker, and pickup window. Theft attribution dropped to hours from days. Pairs with resident-app notifications.
Visitor + delivery flow at every entry. Lobby visitor management, delivery-driver workflow, guest credentialing via resident-app. Tailgating alerts on garage and side doors.
Amenity-space behavior analytics. Pool, gym, party room, rooftop coverage. Loitering, after-hours access, capacity counts. Resident incidents become reviewable instead of "he said she said."
Garage + EV-charger LPR. Plate recognition at garage entries, EV-charging stalls, and resident-vs-guest lots. Stolen-vehicle alerts, unauthorized-plate flagging.
Resident-app integration. Front-desk-less visitor management that can work with your resident app where it exposes an integration. Guest credentials issued through the app, audit trail in the property-management system. We scope the specific platform in the consultation.

§ How we work

Package theft drives the bad reviews that sink a property's score. We install package-room and locker coverage and pair it with your resident app, so a disputed pickup resolves with a clip instead of a refund and a one-star review.

How Tec-Tel works in multifamily

§02  How a Tec-Tel deployment works

Five steps, one accountable team.

01

Walk every property before we quote

No quote-by-floorplan. We come on site, talk to your property manager and asset manager, and document amenity, garage, and entry coverage.

02

Standardize across the portfolio

One or two camera platforms. One access platform. Twenty properties get one VMS and one access credential format, not twenty.

03

Integrate with PM and resident-app early

Most modern PM and resident-app platforms expose APIs that can bridge to access control. We scope the integration to your specific software before any analytics.

04

Tune analytics for residential contexts

Amenity-space analytics need calibration. Pool, gym, and rooftop traffic differ from any other vertical. We tune until the false-positive rate is low enough to trust.

05

Hand off with a runbook + resident comms

Property manager gets a written ops doc. Resident-facing FAQ ready for distribution. Fair-housing-aware messaging about what cameras capture and what they don't.

§03  What a Tec-Tel install looks like

Three property shapes. Three different stacks.

A garden-style property, a mixed-use mid-rise, and a portfolio each need a different stack. Here are the three shapes we deploy most, and what each runs.

Garden-style · single property

50-250 units, single building or pod, on-site manager

  • Lobby + amenity + garage coverage
  • Package-room camera + parcel-locker pickup
  • Resident-app visitor credentialing
  • Cloud VMS, no on-prem server
Mid-rise / mixed-use

150-400 units, ground-floor retail, multi-floor amenities

  • Separate retail and residential access tenancy
  • Amenity-space behavior analytics (pool, gym, rooftop)
  • EV-charger LPR + garage perimeter
  • PM software bridge where the platform supports it
Portfolio · 10-100 properties

Owner-operator across multiple markets

  • Standardized hardware spec rolled out by market
  • Central VMS with role-based property-scoped access
  • Regional install + service crews
  • Single 24/7 monitoring contract across portfolio

§04  Compliance buyers ask us about

Frameworks we build to.

Fair Housing Act

Camera placement and analytics designed not to disparately impact protected classes. No behavior analytics that profile by visible demographic. Coverage rules consistent across amenities regardless of resident attribute.

State landlord-tenant

State-specific rules on camera placement in shared spaces, resident-notification requirements, and the no-coverage-of-private-spaces standard. We design to your specific state.

Local short-term-rental rules

For properties with STR allowances: occupancy-count and noise compliance for HOA enforcement. Designed to municipal STR rules.

NDAA (federal-adjacent)

HUD-funded affordable and mixed-income properties: NDAA Section 889 applies. NDAA-compliant cameras + switches, documented BOM for federal compliance.

Questions buyers ask us

FAQ

How much does multifamily security cost per unit?
It depends on unit count, amenity mix, and whether it is a new build or a retrofit. New-build wiring is cheaper than retrofitting an occupied property, and amenity-heavy buildings cost more than simple garden-style ones. We scope against your property list and amenity mix in the free consultation and give you a defensible per-unit number.
Are cameras allowed in apartment units?
No. Resident-occupied units are off-limits. Cameras live in shared and amenity spaces only: lobbies, hallways, garages, pool, gym, rooftop, party rooms, package rooms. State landlord-tenant laws and Fair Housing both prohibit in-unit coverage without resident consent.
Does it integrate with our resident app?
Where your platform supports it. Most modern resident apps and PM systems expose APIs that can bridge to access control, which we scope to your specific software. Guest credentials issued through the app, audit trail in the property-management system.
How fast does package-theft attribution work?
Camera coverage of the package wall and pickup window moves attribution from days to hours: a disputed pickup has a timestamped clip instead of a he-said-she-said. We pair it with the resident-app notification workflow so a missing package gets investigated before the resident calls maintenance.
How do you handle resident-notification requirements?
We provide a resident-facing FAQ + signage package as part of every install. Your property manager distributes it during the install window. Most states require notice of camera coverage in shared spaces; we provide the language and signage.

Book a free assessment

Get a plan built around your portfolio.

Book a free consultation with the Tec-Tel team. We'll tell you what your state allows, what your resident app supports, and what a defensible per-unit budget runs.

  • Tell us how many sites you run and what's already in place. We'll show you what a build or upgrade looks like.
  • Straight answers from the team that does the work. We're platform-agnostic, so you get the system that fits your sites, not one brand's catalog.

Since 2010 · 1,000+ deployments nationwide · ISN-accredited

Or send the details

How can we help?

What you're looking for, plus any details. We review it and follow up, usually the same day.