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Order-accuracy AI for restaurants

Catch mistakes.
Recover refunds.
Run better kitchens.

AI checks packing photos against the order. Catch missing items, automate eligible refund disputes, and get kitchen insights.

Illustrative restaurant packing station with staged food, an open takeout bag, and a tablet
EXAMPLE ORDER 1042One item to check

Second sauce cup not detected.
Review before sealing.

Tablet-based checksNo security cameras requiredOne restaurant or your whole group

Better orders.
Less admin. Clearer insights.

For QSR operators, franchisees, and restaurant groups managing takeout and delivery. Explore a setup that fits your kitchen.

Catch missing items.

Review visible items against the ticket while the crew can still correct the order.

Automate eligible disputes.

Submit order-photo evidence for unfair delivery refunds automatically, where the connected platform supports it.

Get kitchen insights.

Compare photo coverage by shift, mistakes caught, refunds, and disputes across locations. See where your team needs support.

01 · StageShow the items before sealing.
02 · CaptureTake a packing-station photo.
03 · CheckReview flags and correct the order.
04 · SaveKeep the photo with the order.
Illustrative overhead Mexican QSR order with tacos, tortilla chips, a burrito bowl, salsa, and a tablet

A question is enough to start

What could this do
for your restaurants?

Tell us what you’re curious about or hoping to improve. You don’t need a plan or all the technical details.

Add restaurant or project details (optional)

From one order to the whole operation

Photo proof.
Automatic disputes.

An order photo can do more than settle a question. Use it to challenge eligible unfair delivery refunds automatically and track the money returned.

  • ✓Review the visible items alongside the order reference.
  • ✓Automate eligible disputes with time-stamped photo evidence.
  • ✓Track dispute outcomes and recurring errors to guide coaching.
A conversation is a good place to start.

Talk through your setup, team needs, and possible next steps with Tec-Tel.

Delivery refund recoveryIllustrative QSR example
Money returned to the restaurant$9.50
✓ Returned to the restaurant
Order photoAutomatic dispute$9.50 returned
Order photo showing packed tacos, a burrito bowl, tortilla chips, and salsa
Customer reported two missing tacos.

The order photo shows both tacos were packed.
The photo was sent as evidence.

Before you get started

A few practical
questions.

Using Toast, Square, NCR Aloha, DoorDash, or Uber Eats? Tell us what you use. We’ll confirm the supported workflow for your setup.

What is restaurant order-verification AI?

Restaurant order-verification AI compares a packing photo with available order data, flags visible missing items for crew review, and saves the photo as evidence. Checks happen before the bag is sealed.

Can it see inside a sealed bag or wrapper?

No. Items must be visible for a photo check. We’ll discuss how packaging, overlap, and similar-looking items affect your setup.

Can we use a tablet and POS we already have?

We confirm supported devices, camera positioning, and access to item-level order data before recommending a setup. Specific POS and delivery-platform support is scoped to your operation.

How do we know it works on our menu?

We’ll discuss your menu and packing workflow, then explore how to evaluate accuracy and fit in your operation.

Can disputes be handled automatically?

Eligible delivery-platform disputes can be submitted automatically with order-photo evidence. We confirm U.S. platform support, integration requirements, and which cases need manual review for your operation. Reimbursement depends on the platform’s decision.

What determines the cost?

Locations, order volume, device needs, integrations, onboarding, and support affect the scope. We discuss these inputs before presenting project-specific terms.

Can we start with one location?

Yes. Start with a representative packing workflow, assess the results, and decide how to approach the next locations.

Let’s talk order accuracy

See what this could
do for your kitchen.

Have a question or an order-accuracy challenge? Tell us what’s on your mind. We’ll help you explore the options.

Order-accuracy AI
for your restaurantsTalk to us