One security standard across every plant, dock, and fleet site.

Questions buyers ask us

FAQ

How do video, access control, alarm, and OT integration fit together?

They share events. A door opens at 2 AM, the access system fires a credential-mismatch event, the intrusion panel arms a zone, the cameras tag the clip with the door ID, and the central station sees all three on one timeline. Tec-Tel ties the four pillars together at the integration layer (REST APIs, webhooks, event buses) so they talk instead of generating four alert streams nobody reads.

Will these solutions work with our existing cameras and access readers?

Usually yes. Camera-agnostic analytics overlays run on five-to-seven-year-old fleets, and most major access platforms migrate without ripping out the readers. We assess what's installed during the free consultation and recommend hardware upgrades only where the existing kit can't carry the resolution, frame rate, or credential type the analytics need.

How does Tec-Tel roll a security solution across 10, 20, or 50 sites?

Phased. We standardize each customer on one or two camera platforms and one access platform across the fleet (vendor proliferation kills support), build a per-site scope, then sequence around shift changes so the line never stops. Tec-Tel is trusted by industry leaders including ORBIS Corporation, TreeHouse Foods, and Menasha Packaging. One project manager and one designer per customer, regardless of site count. Timeline depends on site count and sequencing, which the consultation maps out before any work starts.

What does a manufacturing security solution actually cost?

It depends almost entirely on site size and camera count: a small single-building facility and a large multi-building campus are not comparable line items. Access reader count, the monitoring tier, the compliance regime, and reusable existing infrastructure all move the number. AI software is a per-camera line on top of installed-camera cost. We do not give a generic per-camera quote; the free consultation scopes the real number against your site list and itemizes hardware, software, and monitoring separately.

Who manages day-to-day after the install?

Your call. Tec-Tel offers a managed-service option where our 24/7 monitoring agents watch alerts, dispatch on intrusions, and handle quarterly health checks. Or you keep operations in-house and we hand off training, documentation, and a service contract. Most multi-site customers run hybrid: in-house ops by day, Tec-Tel monitoring overnight and on weekends. A same-designer, same-PM model means the team that scoped the install runs service.

Does Tec-Tel handle compliance documentation (NDAA, OSHA, insurance)?

Yes. For NDAA Section 889 we standardize on vendors with public 889 statements and document the chain. For OSHA we generate site-by-site coverage reports tied to high-risk zones. For industrial insurance carriers we provide chain-of-custody footage and active-monitoring records.

Can the system integrate with our SCADA, PLC, or building management system?

In most cases, yes. Modern video and access platforms expose REST APIs, webhooks, and event streams that bridge into PLC/SCADA event buses, building management systems, and ERP-adjacent platforms. Where direct integration isn't available, we deploy event-based middleware so a forklift-proximity alert can trigger a line slowdown without replacing the control system. We don't touch the OT network without your plant engineer in the room.

What's actually in the free consultation?

A call with the Tec-Tel team to map your sites, current cameras, current access stack, compliance posture (NDAA, OSHA, insurance), and the incident or audit gap that triggered the search. Output: a multi-vendor recommendation scoped to your sites, and a phased rollout plan you can take to your CFO.