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Industry · Finance

Security that holds up to a FFIEC exam.

Tec-Tel designs, installs, and runs cameras, access control, and silent duress workflows for community banks, credit unions, and wealth management. Aligned to FFIEC and the Bank Protection Act.

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  • NDAA-compliant
  • Platform-agnostic
  • 1,000+ deployments over 15 years
FFIEC-aligned
designed and documented to the exam bar
Dual-control
vault coverage with badge + PIN audit trail
1,000+
facilities secured nationwide
15+ yr
as a nationwide security integrator

§01  What we install in finance

Documentation an examiner can pull on day one.

What a branch gets once Tec-Tel commissions the system, and what your branch manager, compliance lead, and 911 dispatch see from day one.

Vault + dual-control coverage. Camera coverage of the vault door, opening protocol, and cash-handling areas. Two-person rule on every vault entry, audit trail tied to badge + PIN.
ATM tamper detection. Card-skimmer detection, abnormal-dwell alerts, after-hours tampering flags. Pairs with the network monitoring on the ATM itself for a complete picture.
Robbery + duress workflow. Silent duress button at every teller line ties to camera VMS + paging + 911 dispatch. Branch manager gets the alert before the door closes behind the suspect.
Customer-area behavior analytics. Loitering near ATMs, prolonged dwell at unattended lobby kiosks, after-hours card-skimming attempts. Tuned for low-traffic high-trust environments.
FFIEC-aligned documentation packet. Install package documented for FFIEC and Bank Protection Act review. Coverage maps, retention rules, dual-control evidence, all in one binder for the next exam.

§ How we work

When an FFIEC review lands early, the documentation has to already exist. We build the surveillance-side packet during the install, so an examiner sees coverage, retention, and access logs ready on day one instead of a scramble.

How Tec-Tel works in finance

§02  How a Tec-Tel deployment works

Five steps, one accountable team.

01

Walk every branch before we quote

No quote-by-floorplan. We come on site, talk to your branch security officer and compliance lead, and document vault, ATM, and customer-area coverage.

02

Design to FFIEC + Bank Protection Act

Camera coverage of vault, teller line, drive-up, and ATM. Retention set to your exam window. Dual-control documentation. Designed to the FFIEC handbook from day one.

03

Standardize across branches

One or two camera platforms. One access platform. Twenty branches, one credential format, one VMS, one set of post orders.

04

Tune duress + alert workflows

Silent duress integration with 911 dispatch, paging, and VMS. We rehearse the workflow with the branch staff before alerts go live.

05

Hand off with a runbook + exam packet

Branch staff gets a written ops doc. FFIEC documentation packet handed back for the next exam window. Compliance lead has audit-ready evidence.

§03  How we deploy

Three branch types. Three tailored builds.

A single community-bank branch, a regional branch network, and a client-facing wealth office each carry a different exam and liability profile. Here's how the three break down.

Community bank · single branch

One location, 15-30 staff, full-service branch

  • Vault dual-control camera + access coverage
  • Teller line + drive-up + ATM coverage
  • Silent duress workflow rehearsed with staff
  • FFIEC + Bank Protection Act documentation packet
Regional · 10-40 branches

Mid-size bank or credit union across one or two states

  • Standardized camera + access spec across branches
  • Central VMS with role-based access per branch + per compliance
  • Coordinated robbery / incident-response workflow
  • Branch-portfolio FFIEC exam packet generated centrally
Wealth management · client-facing

Private bank, RIA, or wealth-management office, high-net-worth focus

  • Discrete client-meeting room privacy zones
  • GLBA-aligned segmentation of camera storage from client systems
  • Lobby + exterior + parking coverage
  • After-hours intrusion + executive-protection workflow

§04  Compliance buyers ask us about

Frameworks we build to.

FFIEC

FFIEC IT examination handbook expectations: camera coverage of vault, teller, drive-up, ATM. Retention to satisfy exam window. Dual-control documentation. We design and document to this bar.

Bank Protection Act

12 CFR 21. Minimum security devices and procedures for federally-insured institutions, including a surveillance system. Designed in by default.

GLBA

Gramm-Leach-Bliley. For customer-facing camera areas where conversations may be captured, segmented storage and access controls aligned to GLBA Safeguards Rule.

NDAA Section 889

Banks that touch federal contracts or pass-through programs (SBA, USDA, FHA) hit Section 889. NDAA-compliant cameras + switches required.

Questions buyers ask us

FAQ

What does an AI security install cost for a bank branch?
It depends on branch size, camera count, and how much vault, ATM, and drive-up coverage you need. Wealth-management offices land lower; flagship branches with drive-up and night-deposit run higher. A multi-branch rollout amortizes per-branch through a standardized spec. The free consultation is where we scope the branch and come back with a per-branch budget.
Does this satisfy FFIEC and Bank Protection Act?
Yes. FFIEC IT examination handbook coverage of vault, teller, drive-up, ATM, and customer area. Bank Protection Act (12 CFR 21 / 568) minimum coverage and retention. We design and document to this bar by default and provide an exam-ready packet for the next review.
How does the silent-duress workflow work?
Discreet duress button at every teller line and at the manager desk. Activation pages dispatched law enforcement, alerts internal security, and pins the camera VMS to the relevant view. The branch manager gets the alert without raising suspicion. We rehearse the workflow with staff before alerts go live.
Can you integrate with our core banking system?
Indirectly. Access control bridges to your AD or Azure AD for identity. Camera VMS does not touch the core. We keep camera + access segmented from core banking to limit attack surface, per FFIEC IT examination guidance.
How do you handle a multi-branch rollout?
We standardize one camera and access spec across the portfolio, then sequence branch by branch around operating hours so customer-facing service is never disrupted. The free consultation sets the schedule and the per-branch scope.

Book a free assessment

Tell us about your branch list.

Get on a call with the Tec-Tel team. We'll walk through what FFIEC expects, what the Bank Protection Act requires, and what a defensible per-branch budget looks like.

  • Tell us how many sites you run and what's already in place. We'll show you what a build or upgrade looks like.
  • Straight answers from the team that does the work. We're platform-agnostic, so you get the system that fits your sites, not one brand's catalog.

Since 2010 · 1,000+ deployments nationwide · ISN-accredited

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How can we help?

What you're looking for, plus any details. We review it and follow up, usually the same day.